Incident Investigation & EMR Reduction
Safety isn’t expensive. It’s priceless.
Turn Workplace Incidents Into Opportunities for Improvement
When a workplace incident occurs, the true cost often extends far beyond the immediate injury or property damage. Lost productivity, workers' compensation claims, insurance increases, project delays, and damaged morale can have long-lasting impacts on an organization.
At Total Health and Safety Solutions, we help businesses respond effectively when incidents occur by identifying root causes, implementing corrective actions, and developing strategies that reduce future risk.
Our Incident Investigation and EMR Reduction services help organizations move beyond simply documenting incidents and instead focus on preventing them from happening again.
Why Incident Investigations Matter
Many organizations investigate incidents to determine what happened. Effective investigations go further by identifying why the incident occurred and what can be done to prevent recurrence.
A thorough investigation helps organizations:
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Prevent repeat incidents
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Reduce workplace injuries
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Improve safety culture
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Strengthen compliance efforts
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Lower workers' compensation costs
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Protect employees and assets
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Improve overall operational performance
Every incident, near miss, and unsafe condition provides valuable information that can strengthen your safety program.
Total Health & Safety Solutions LLC
532 W College Ave, Appleton, WI 54911
HOURS OPEN
Monday
7:00AM - 5:00PM
Tuesday
7:00AM - 5:00PM
Wednesday
7:00AM - 5:00PM
Thursday
7:00AM - 5:00PM
Friday
7:00AM - 5:00PM
Saturday
Closed
Sunday
Closed
Our Incident Investigation Services
Workplace Incident Investigations
Our safety professionals conduct comprehensive investigations following:
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Employee injuries
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Near misses
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Vehicle incidents
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Property damage events
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Equipment failures
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Environmental incidents
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Construction-related accidents
We gather facts, review documentation, interview involved personnel, and identify contributing factors to provide a complete understanding of the event.
Corrective Action Planning
Finding the cause is only part of the solution.
We work with leadership teams to develop corrective actions that address identified hazards and weaknesses.
Corrective action plans may include:
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Policy updates
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Procedure revisions
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Additional employee training
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Equipment improvements
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Administrative controls
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Enhanced supervision
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Engineering solutions
Our recommendations are designed to be practical, realistic, and effective.
Root Cause Analysis
Many incidents are caused by more than a single unsafe act.
Our Root Cause Analysis process examines:
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Human factors
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Equipment issues
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Environmental conditions
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Training deficiencies
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Management systems
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Communication breakdowns
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Procedural weaknesses
Rather than focusing solely on blame, we identify underlying causes that can be corrected to improve future outcomes.
Near Miss Investigations
Near misses often provide the greatest opportunity for prevention because no injury has yet occurred.
We help organizations investigate:
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Close calls
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Unsafe conditions
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Unsafe behaviors
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Equipment failures
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Process breakdowns
By learning from near misses, companies can often prevent future recordable incidents and serious injuries.
Understanding EMR (Experience Modification Rate)
Your Experience Modification Rate (EMR) is one of the most important indicators of your organization's workers' compensation performance.
An elevated EMR can impact:
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Insurance premiums
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Contract opportunities
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Bid eligibility
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Client confidence
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Overall operating costs
Many contractors and industrial clients require vendors to maintain an EMR below specific thresholds before awarding projects.
Improving safety performance today can directly influence future EMR ratings and business opportunities.
EMR Reduction Strategies
Incident Prevention Programs
Reducing injuries is the most effective way to improve long-term EMR performance.
We help organizations implement proactive safety initiatives designed to reduce incident frequency and severity.
Trend Analysis
We review historical incident data to identify:
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Injury patterns
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High-risk activities
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Common contributing factors
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Department-specific concerns
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Recurring safety issues
Understanding trends allows organizations to focus resources where they will have the greatest impact.
Safety Program Improvements
Strong safety programs often contribute to better claims performance and fewer recordable incidents.
We evaluate and strengthen:
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Safety policies
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Employee training
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Inspection processes
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Hazard reporting systems
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Leadership involvement
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Accountability measures
Leadership Engagement
Organizations with strong leadership involvement often experience better safety outcomes.
We work with supervisors and management teams to strengthen:
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Safety communication
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Employee engagement
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Accountability systems
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Incident response procedures
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Continuous improvement efforts
Benefits of Professional Incident Investigation
Prevent Future Incidents
Identifying root causes helps eliminate hazards before similar events occur again.
Reduce Workers' Compensation Costs
Fewer incidents often lead to reduced claims costs and improved insurance performance.
Improve EMR Ratings
Long-term reductions in injury frequency and severity can positively impact your Experience Modification Rate.
Strengthen Compliance
Proper investigations demonstrate a proactive approach to workplace safety and regulatory requirements.
Improve Employee Trust
Employees are more likely to report concerns and participate in safety initiatives when they see incidents addressed thoroughly and fairly.
Industries We Serve
Our incident investigation and EMR reduction services support organizations across a wide range of industries, including:
Construction | Manufacturing | Industrial Contracting | Utilities | Energy | Warehousing & Distribution | Commercial Services | Municipal Operations
Regardless of industry, every organization benefits from understanding incidents and learning how to prevent them.
Why Choose Total Health and Safety Solutions?
Incidents can be stressful, disruptive, and costly. Our team provides objective investigations, practical recommendations, and long-term strategies that help organizations improve safety performance and reduce future risk.
We focus on solutions—not blame—so organizations can learn, improve, and move forward stronger than before.
Our mission is to provide:
The peace of mind that safety is done right.
Need Help After a Workplace Incident?
Whether you've experienced a recent incident, want to improve your EMR, or need support building a stronger incident management process, Total Health and Safety Solutions is here to help.
Contact us today to learn how our Incident Investigation and EMR Reduction services can support your organization.